Shipping Information

General Information

We are currently only shipping to the United States and working on shipping to different parts of the world.

Once your order has been placed, please allow 3-5 business days for the order to be processed and additional days for the order to get delivered. You will also be provided with a tracking number once your order has been processed and shipped. 

​If the order has already been shipped and returned to us, you will be charged an additional shipping fee if the order has to be re-shipped to you. 

 

Lost/stolen packages

If your package says that it is delivered but you did not receive it, please reach out to the carrier for additional information on how to file a claim. We are here to assist you with any questions. 

 

Incorrect addresses

When placing an order to D'JA Naturals, please double check the shipping address before confirming your order. If the order has not been shipped yet, please reach out to us as soon as possible to hello@djanaturals.com so we can make the necessary changes. 

 

 

 

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